Effective Date: May 27, 2026 · Last Updated: June 5, 2026
These Terms of Service ("Terms") govern your access to and use of the ReputationCalc website, applications, and related services (collectively, the "Service") operated by Lexonica Inc., a corporation incorporated under the laws of Canada with its registered office in the Province of New Brunswick ("Lexonica," "Company," "we," "us," or "our").
By accessing, registering for, or using the Service in any manner, you confirm that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.
If you use the Service on behalf of an organization, you represent and warrant that you have full legal authority to bind that organization to these Terms.
You must be at least 16 years old to use the Service. If you are under the age of majority in your jurisdiction, you may use the Service only with the consent and supervision of a parent or legal guardian.
You are solely responsible for ensuring that your access to and use of the Service complies with all applicable laws, regulations, and professional or contractual obligations in your jurisdiction, including but not limited to anti-money laundering (AML), know-your-customer (KYC), sanctions, export control, and data protection laws.
The Service provides tools designed to assist you with screening, risk assessment, and due diligence workflows. However, these tools are supplementary aids and do not replace your independent obligation to maintain compliance programs, conduct independent due diligence, or obtain professional advice as appropriate for your regulatory environment. The availability of compliance-related features within the Service does not constitute a representation or guarantee that your use of the Service will satisfy any particular legal or regulatory requirement.
You represent that you are not located in, ordinarily resident in, or subject to comprehensive economic or trade sanctions administered by Canada, the United States, the European Union, or the United Nations, and that your use of the Service complies with all applicable export control and sanctions laws. Lexonica reserves the right to restrict or terminate access to the Service to comply with applicable laws or regulatory requirements.
Certain features require account registration. You agree to provide accurate, current, and complete information and to keep your account details up to date.
You are solely responsible for:
Lexonica is not responsible for losses or damages arising from unauthorized account use, except to the extent required by applicable law.
ReputationCalc is a software platform that provides AI-powered reputation analysis, scoring, monitoring, and improvement tools. The Service analyzes entities across news sources, review platforms, social media, court records, public databases, and other data sources to produce reputation assessment reports.
Lexonica uses commercially reasonable efforts to maintain the quality, availability, and timeliness of the Service and the data sources it relies upon. This includes regularly updating screening databases, monitoring third-party data feeds for availability, and implementing quality controls on automated outputs.
Notwithstanding the above, Lexonica does not guarantee the accuracy, completeness, timeliness, or reliability of screening results, risk assessments, or any information provided through the Service. Screening results are intended as a supplementary resource for your own analysis and decision-making and must not be relied upon as the sole basis for any legal, compliance, business, or financial decision. You should always corroborate Service outputs with independent sources and qualified professional advice.
The Service does not guarantee regulatory compliance. Users remain solely responsible for their own compliance obligations, due diligence requirements, and risk management decisions. The Service is designed to assist — not replace — your compliance program.
You acknowledge and agree that you do not rely on the Service — or any output, report, score, assessment, or information generated by the Service — as a substitute for your own independent judgment, due diligence, professional advice, or compliance determinations. The Service provides informational outputs only. All decisions, actions, and outcomes arising from or based on your use of the Service are made at your sole risk and responsibility.
The Service includes features that rely on automated systems, artificial intelligence, and third-party data sources.
You acknowledge and agree that:
Without limiting the generality of the foregoing, you understand that AI and automated outputs are subject to the following inherent limitations:
Lexonica assumes no responsibility or liability for decisions, actions, or outcomes resulting from reliance on automated or AI-assisted features. All AI outputs are provided on an "as is" basis and must be independently verified by qualified personnel before any compliance, legal, or business decision is made.
The Service is provided for informational and analytical purposes only and does not constitute professional advice.
Lexonica does not provide legal, regulatory, compliance, financial, tax, anti-money laundering, sanctions, or risk management advice. Screening results and risk assessments are not legal opinions and should not be treated as such. You are solely responsible for obtaining independent professional advice before making decisions based on information obtained through the Service.
Your use of the Service does not create any fiduciary, advisory, agency, partnership, joint venture, or employment relationship between you and Lexonica. Lexonica does not act as your fiduciary, agent, advisor, compliance officer, or legal representative in any capacity. No communication, output, or interaction through the Service shall be construed as creating such a relationship.
You retain ownership of your User Content. Lexonica does not claim ownership of entity profiles, screening data, reports, or other materials you submit or generate through the Service.
You grant Lexonica a limited, non-exclusive, royalty-free license to host, store, process, reproduce, and display User Content solely as necessary to operate, maintain, and provide the Service.
You represent and warrant that:
The Service — including its software, source code, object code, algorithms, machine-learning models, APIs, user interfaces, designs, text, graphics, logos, trademarks, trade names, domain names, and all related documentation — is and remains the exclusive property of Lexonica Inc. or its licensors and is protected by Canadian and international intellectual property laws, including copyright, trademark, patent, and trade secret laws.
Subject to your compliance with these Terms, Lexonica grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal business or personal purposes during the term of your account. This license does not include any right to:
If you provide Lexonica with any suggestions, ideas, feature requests, enhancement proposals, bug reports, or other feedback regarding the Service ("Feedback"), you hereby assign to Lexonica all right, title, and interest in such Feedback. Lexonica may use, reproduce, modify, and incorporate Feedback into the Service or any other product or service without restriction, attribution, or compensation. You waive any moral rights you may have in Feedback to the extent permitted by applicable law. Nothing in this section obligates Lexonica to implement any Feedback.
You agree not to use the Service to:
Lexonica reserves the right to investigate suspected violations and to suspend or terminate access to the Service without prior notice for any violation of this Section, without liability to you.
The Service may display, link to, or integrate with Third-Party Services, including sanctions databases, news sources, court record providers, company registries, and AI providers.
Lexonica does not control, endorse, or verify Third-Party Services or content and is not responsible for their availability, accuracy, legality, or your interactions with them. Your use of Third-Party Services is entirely at your own risk. Data obtained from third-party sources may be incomplete, outdated, or contain errors.
Subscription fees are charged in advance on a recurring monthly basis through our payment processor, Stripe, and renew automatically unless canceled prior to the renewal date. Prices exclude applicable taxes unless expressly stated. By subscribing, you authorize Stripe to charge your payment method for the subscription fee and any applicable taxes.
For users located in California:
Payments are non-refundable except where refunds are required by applicable law, including mandatory consumer protection or digital content laws.
You may upgrade or downgrade your subscription plan at any time through your account settings. Plan changes take effect immediately. When you change plans, Stripe calculates prorated charges: you will receive a credit for the unused portion of your current billing period, and be charged the prorated amount for your new plan. The net difference (credit or charge) will be applied to your next invoice. Your feature usage limits will reset to those provided by your new plan. Unused quotas from your previous plan do not carry over.
You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain full access to all paid features until the end of your current billing period. Your subscription will not renew, and no further charges will be made. After your billing period ends, your account will automatically revert to the free plan. If your existing content exceeds the limits of the free plan, you will retain read-only access to all existing content but will not be able to create new items until you are within the plan limits or upgrade to a higher plan.
If you have cancelled your subscription but your billing period has not yet ended, you may reactivate your subscription at any time through your account settings. Upon reactivation, your subscription will continue as normal and renew automatically at the end of the billing period.
Lexonica's collection, use, and protection of personal information are governed by its Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you acknowledge that you have read and agree to the Privacy Policy.
Lexonica is committed to complying with applicable data protection laws, including PIPEDA (Canada), GDPR (EEA/UK), and CCPA/CPRA (California). In furtherance of this commitment, Lexonica provides:
Where you submit personal data of third parties (e.g., entities being screened) to the Service, you represent that you have a lawful basis for doing so under applicable data protection laws and that you have provided any required notices to, or obtained any required consents from, such third parties.
By creating an account, you consent to receive electronic communications from Lexonica, including:
These communications are part of your relationship with Lexonica and are not marketing messages. You agree that these electronic communications satisfy any legal requirement that such communications be in writing. You may not opt out of transactional or service communications while maintaining an active account.
Lexonica does not send unsolicited commercial marketing emails. If Lexonica introduces optional marketing communications in the future, they will require separate, explicit opt-in consent in compliance with the Canadian Anti-Spam Legislation (CASL, S.C. 2010, c. 23) and other applicable electronic communications laws.
The Service is provided on an "AS IS" and "AS AVAILABLE" basis, subject to mandatory consumer rights under applicable law. Lexonica does not guarantee uninterrupted, secure, or error-free operation.
Lexonica may modify, suspend, or discontinue any aspect of the Service at any time, acting reasonably and in compliance with applicable law.
Certain features of the Service may be designated as "beta," "preview," "experimental," or "early access" (collectively, "Beta Features"). Beta Features are provided for evaluation purposes only and without any warranty, service level commitment, or support obligation of any kind. Beta Features may be modified, suspended, or removed at any time without notice. Lexonica assumes no liability for any loss or damage arising from your use of or reliance on Beta Features, and the limitations and disclaimers in Sections 16 and 17 apply with full force to Beta Features.
While Lexonica implements commercially reasonable security measures as described in its Privacy Policy, Lexonica does not guarantee that the Service will be secure or free from unauthorized access, data breaches, vulnerabilities, viruses, or other security threats. You are responsible for maintaining the security of your own systems, devices, and credentials used to access the Service.
To the maximum extent permitted by applicable law, Lexonica disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and availability.
Without limiting the foregoing, Lexonica makes no warranty that screening results are complete, current, or error-free, or that the Service will detect all relevant risk indicators for any given entity.
Nothing in these Terms limits statutory consumer rights that cannot be excluded under applicable law.
To the maximum extent permitted by applicable law:
Lexonica Inc., including its directors, officers, shareholders, employees, contractors, agents, affiliates, successors, and assigns (collectively, "Lexonica Parties"), shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of business opportunities, loss of data, loss of profits, reputational harm, regulatory fines or penalties, cost of procurement of substitute services, or business interruption — however caused and under any theory of liability — arising from your use of or reliance on the Service or its outputs, even if Lexonica has been advised of the possibility of such damages.
Lexonica's total aggregate liability to you for all claims arising out of or relating to these Terms or the Service, under any theory of law (whether in contract, tort, strict liability, or otherwise), shall not exceed the greater of: (a) the total fees actually paid by you to Lexonica in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred Canadian dollars (CAD $100).
You acknowledge that the Service provides informational and analytical outputs only, that you do not rely on the Service as a substitute for independent professional judgment, and that all decisions based on Service outputs are made at your sole risk. This acknowledgment forms part of the basis upon which Lexonica agrees to provide the Service under these Terms.
You acknowledge that the fees charged for the Service reflect the allocation of risk set forth in this Section 17 and that Lexonica would not enter into these Terms without these limitations. The limitations in this section apply regardless of whether the limited remedies fail of their essential purpose.
Nothing in this section excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence. For the purposes of these Terms, "gross negligence" and "willful misconduct" shall be interpreted narrowly under the applicable governing law and shall not include ordinary negligence, errors in judgment, or the inherent limitations of automated systems and AI-generated outputs as described in Section 6.
To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Lexonica Inc. and its directors, officers, shareholders, employees, contractors, and affiliates (collectively, "Indemnified Parties") from any claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable legal fees and costs of investigation) arising out of or relating to:
This indemnification obligation does not apply to the extent a claim arises directly from Lexonica's gross negligence or willful misconduct (as narrowly defined in Section 17). Lexonica will provide you with prompt written notice of any claim subject to indemnification and will cooperate reasonably in the defense at your expense. Lexonica reserves the right to assume exclusive control of the defense of any matter subject to your indemnification, at your expense.
This indemnification obligation shall survive termination of your account and these Terms.
You may terminate your account at any time.
Lexonica may suspend or terminate access to the Service immediately for legitimate business, security, legal, or compliance reasons, subject to applicable law.
Upon termination:
These Terms are governed by the laws of the Province of New Brunswick and the federal laws of Canada, without regard to conflict-of-laws principles.
Before initiating any formal dispute resolution, you agree to first contact Lexonica at tim@lexonica.com with a written description of the dispute, including your name, account email, and the relief sought. Both parties agree to attempt good-faith informal resolution for at least thirty (30) days from the date the dispute notice is received. Most disputes are resolved during this period.
Except where prohibited by applicable consumer protection laws (including in the European Union, the United Kingdom, and Quebec), if the dispute is not resolved through informal resolution within the thirty (30) day period, either party may initiate binding arbitration. The arbitration shall be administered in New Brunswick, Canada, in English, by a mutually agreed-upon arbitrator or, failing agreement, by a recognized arbitration provider.
To the maximum extent permitted by law, you waive the right to participate in any class, collective, or representative action. All disputes must be brought in the parties' individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding.
Notwithstanding the above, either party may bring an individual action in small claims court in the Province of New Brunswick (or the jurisdiction where you reside, if permitted by applicable law) for disputes within that court's jurisdictional limits.
You may opt out of the arbitration and class action waiver provisions in this Section 21 by sending written notice to tim@lexonica.com within thirty (30) days of first accepting these Terms. Your notice must include your name, account email address, and a clear statement that you wish to opt out of arbitration. If you opt out, Lexonica also will not be bound by the arbitration provisions with respect to disputes with you. The opt-out does not affect any other provisions of these Terms.
To the maximum extent permitted by applicable law, any claim or cause of action arising out of or relating to these Terms or the Service must be filed within one (1) year after the date on which the claim or cause of action arose, regardless of when the claimant became aware of it. Any claim not filed within this period is permanently barred. This limitation applies to all claims, whether based in contract, tort, statute, or any other legal theory.
This contractual limitation period does not apply where a shorter or longer limitation period is mandated by applicable law and cannot be contractually modified (e.g., certain consumer protection claims).
Lexonica is not liable for failure or delay caused by events beyond its reasonable control, including third-party service failures, AI provider outages, data source unavailability, internet disruptions, natural disasters, war, government actions, or labor disputes.
Lexonica may modify these Terms from time to time. For material changes, Lexonica will provide notice by email to registered users or by prominently posting notice within the Service at least fifteen (15) days before the changes take effect, unless an earlier effective date is required by law or is necessary to address an immediate security or fraud concern.
Continued use of the Service after the effective date of any modification constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must discontinue use of the Service before the effective date. Your sole remedy for disagreement with any modification is to stop using the Service and, if applicable, cancel your subscription.
Lexonica may assign or transfer these Terms in connection with a merger, acquisition, corporate reorganization, financing, or sale of assets. You may not assign these Terms without Lexonica's prior written consent.
Sections relating to intellectual property (Section 9), user content licenses (Section 8), acceptable use (Section 10), disclaimers (Section 16), limitation of liability (Section 17), indemnification (Section 18), governing law (Section 20), dispute resolution (Section 21), limitation period (Section 22), entire agreement (Section 27), no third-party beneficiaries (Section 28), and compliance obligations shall survive termination.
If any provision of these Terms is held unenforceable, it shall be modified to the minimum extent necessary or severed, without affecting the remaining provisions. Failure to enforce any right shall not constitute a waiver.
These Terms, together with the Privacy Policy and Data Processing Agreement, constitute the entire agreement between you and Lexonica Inc. with respect to the Service and supersede all prior or contemporaneous communications, proposals, representations, understandings, and agreements — whether oral, written, or electronic — relating to the Service.
No statement, representation, warranty, or commitment made by any Lexonica employee, agent, or representative outside of these Terms shall be binding upon Lexonica unless expressly incorporated into these Terms by written amendment. Marketing materials, blog posts, support correspondence, sales presentations, and product documentation are provided for informational purposes only and do not form part of this agreement.
These Terms are intended solely for the benefit of you and Lexonica Inc. Nothing in these Terms is intended to, or shall be construed to, confer any rights, benefits, or remedies upon any third party, including but not limited to:
No third party may enforce any provision of these Terms under any applicable third-party beneficiary or similar legislation.
Legal notices from you to Lexonica must be sent by email to tim@lexonica.com with a clear subject line indicating the nature of the notice (e.g., "Legal Notice," "Arbitration Opt-Out," "Data Subject Request"). Notices are deemed received on the business day following the date of sending.
Lexonica may send notices to you via the email address associated with your account or by posting within the Service. Notices sent by email are deemed received on the date of sending; notices posted within the Service are deemed received when you next access the Service after the date of posting.
For questions about these Terms of Service, please contact us:
Lexonica Inc.
New Brunswick, Canada
Email: tim@lexonica.com
Website: ReputationCalc
This Arbitration Addendum applies to users located in the United States, to the extent permitted by applicable law.
Any dispute, claim, or controversy arising out of or relating to the Service or these Terms shall be resolved exclusively by final and binding arbitration under the Federal Arbitration Act (FAA), administered by a recognized arbitration provider. Arbitration shall be conducted on an individual basis. You waive any right to participate in a class, collective, or representative action.
The informal resolution requirement (Section 21), the 30-day opt-out right (Section 21), and the small claims exception (Section 21) also apply to this Addendum.
Nothing in this Addendum limits rights that cannot be waived under applicable consumer protection laws, including the right to seek public injunctive relief where permitted by law.
If you use the Service for personal, non-commercial purposes, you are considered a consumer and benefit from mandatory consumer protection rights that cannot be excluded or limited under applicable law.
If you use the Service on behalf of an employer, organization, or for commercial purposes, you represent that you have authority to bind that entity, and consumer protection statutes shall not apply to the maximum extent permitted by law.
For users in the European Union, the United Kingdom, Australia, New Zealand, or any other jurisdiction with mandatory consumer protection legislation: Nothing in these Terms excludes or limits any mandatory consumer rights that cannot be excluded or limited under the consumer protection laws of your jurisdiction (including but not limited to the EU Unfair Contract Terms Directive 93/13/EEC, the UK Consumer Rights Act 2015, the Australian Consumer Law under Schedule 2 of the Competition and Consumer Act 2010, and the New Zealand Consumer Guarantees Act 1993). Where any limitation, exclusion, disclaimer, or indemnification clause in these Terms conflicts with such mandatory rights, the mandatory rights prevail to the extent of the conflict, and all remaining provisions of these Terms continue in full force.
The Service is designed to comply with the requirements of third-party platforms and payment processors, including Stripe, Apple, and Google. Certain billing, renewal, refund, and dispute processes may be governed by additional terms imposed by such providers.
In the event of a conflict between these Terms and mandatory platform rules, the applicable platform rules shall control solely to the extent required.
A complete French-language version of these Terms of Service is available on this website (accessible by switching to French via the language selector) to comply with applicable laws in Quebec and other French-language jurisdictions. In the event of a discrepancy between the English and French versions, the French version shall prevail for residents of Quebec, to the extent required by law (including the Quebec Consumer Protection Act and the Charter of the French Language).
ReputationCalc is an automated aggregation tool that collects, organizes, and presents publicly available information from third-party sources (including but not limited to search engines, review platforms, government databases, news outlets, and social media). The Service does not create, originate, or verify the underlying data. Lexonica Inc. acts solely as a technical intermediary that gathers pre-existing public information into a consolidated format.
The Service is designed and intended exclusively for generating reputation reports on legal entities (businesses, corporations, organizations, government bodies, and other non-natural-person entities). The Service must not be used to generate reports on natural persons (individuals), except where incidental mention of individuals occurs in the context of their professional role within a legal entity being analyzed.
By using the Service, you acknowledge that:
Reports are generated using artificial intelligence models provided by third-party vendors. These AI models are known to occasionally produce inaccurate, incomplete, misleading, or entirely fabricated content (commonly referred to as "hallucinations"). Lexonica Inc. does not control, train, or fine-tune the underlying AI models and cannot guarantee the accuracy of any AI-generated output. You acknowledge and accept that:
Lexonica Inc. does not author, endorse, or verify the information contained in the publicly available sources from which reports are derived. The appearance of any information in a report does not constitute a statement, representation, or opinion by Lexonica Inc. regarding its truth or accuracy. To the maximum extent permitted by applicable law, Lexonica Inc. disclaims all liability for:
By generating, accessing, sharing, or distributing a report, you assume full responsibility for any consequences arising from such actions, including any publication, forwarding, republication, embedding, or external use of report content. You agree to indemnify, defend, and hold harmless Lexonica Inc., its directors, officers, employees, agents, and affiliates from and against any claims, damages, liabilities, costs, or expenses (including reasonable legal fees) brought by any third party in connection with your use of the Service or any report generated through it.
Where reports cite or reference third-party sources, you must review the original source materials before relying on any generated summary. AI-generated summaries may misrepresent, truncate, or fabricate source content. Lexonica Inc. bears no responsibility for decisions made without independent verification of cited sources.
Lexonica Inc. is not a consumer reporting agency as defined by the Fair Credit Reporting Act, 15 U.S.C. §1681 et seq. ("FCRA"), or any equivalent state, provincial, or international legislation (including but not limited to Canada's Consumer Reporting Acts, the UK's Data Protection Act 2018, and Australia's Privacy Act 1988). Reports generated by the Service are not "consumer reports" as defined under the FCRA and may not be used, in whole or in part, as a factor in determining eligibility for:
The Service is not designed, intended, or authorized for use as an automated employment decision tool (AEDT) within the meaning of New York City Local Law 144 of 2021, the Illinois Artificial Intelligence Video Interview Act (820 ILCS 42), the EU Artificial Intelligence Act (Regulation (EU) 2024/1689), or any similar legislation in any jurisdiction. Users who employ the Service for any regulated purpose do so in violation of these Terms and assume all legal risk associated with such use.
Without limiting the foregoing, the Service must not be used to evaluate, score, profile, or assess individuals' social behavior, personal characteristics, trustworthiness, creditworthiness, employability, eligibility for services, or access to rights, benefits, housing, insurance, education, employment, or public services. Any use of the Service that constitutes "social scoring" or "real-time biometric identification" within the meaning of the EU AI Act (Title II, Article 5) is strictly prohibited.
Any individual or entity that is the subject of a report and believes the report contains inaccurate, outdated, or misleading information may submit a dispute to Lexonica Inc. at tim@lexonica.com. Disputes must include: (a) the full name of the subject, (b) the specific information believed to be inaccurate, and (c) supporting evidence or explanation. Lexonica Inc. will review the dispute within thirty (30) business days and, where commercially reasonable and appropriate, correct or remove the disputed content.
During the review period, Lexonica Inc. may, at its sole discretion, suspend access to, annotate, restrict sharing of, or remove the disputed report pending resolution. Submission of a dispute does not create any legal relationship, confer third-party beneficiary rights, waive any limitation in these Terms, or guarantee any particular outcome. Lexonica Inc. reserves sole discretion over whether and how to respond to a dispute.
All disputes arising from or related to the content of reports are subject to the limitation of liability (Section 17), dispute resolution and arbitration (Section 21), and limitation period (Section 22) provisions of these Terms.
By using ReputationCalc, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Our support team is here to assist you with any questions
Registered users can contact support directly through the messaging system.